There is nothing negative I can say about Yates. They're honest, professional, quick, convenient to Metro and know what they're doing! What more can you really ask for? My mom and I have been taking our cars there for over 10 years. As other writers mentioned, they may be slightly above average price, but I am more than glad to pay that for the level of service I receive. Every time I've left my car there for service, from a job as small as an oil change or as large as a motor changed, they call me with an estimate and, if you want, will go to junkyards to get the parts needed. The last time I had work done it left me in a bind on a way home. While I was dialing for a cab they volunteered one of their loaner cars (which I had no idea existed up to that point) to use while I waited for the work to be done! Recently I moved to Falls Church but will continue to use Yates. I can't imagine trusting my car with anyone else!