Alexandria VA auto repair

Go to Yates if you want fair honest work, done quickly, by skilled techs. They look for ways to save you, not overcharge you. Great guys here

They treat you right, with a quick tempo. Consummate professionals at every turn.

Great service and nice environment

This morning, Dwayne greeted us and asked if he could help. We needed air in one of my tires. He said he'd check all four tires. Dwayne is always friendly and professional. He got right to it and we were on our way. Thank you Dwayne! I appreciate you.

Hi Joey and all Yates professionals Thank you for servicing my car. I feel confident driving it knowing that it has been checked and repaired at Yates. Everyone at Yates has been helpful,informative and kind. I also appreciated the ride you provided to return me to the station to get my car. Thank You... Nancy Boylan

***UPDATE*** I called the shop to express my disappointment in the prices and the fact that pricing was never discussed with me before the work was completed on my car. I spoke with Joey, the manager, and he was INCREDIBLY NICE! He actually REFUNDED me money for the miscommunication, which is unheard of. I will be speaking to Joey directly from now on if I ever need anything done on my car. Thanks Joey for being so understanding and for actually rectifying the situation, much appreciated!!! (see original review below) “I have to say that when I picked up my car this afternoon, I was APPALLED at the bill. I needed my front and rear brakes replaced (which I knew would run me around $500-700). That isn’t the issue. The issue is the cost of labor that Yates charged. My labor charges were $617, almost as much as the brakes!! I was so surprised that I asked what they charge hourly for labor, and the guy told me about $170/hour ($190 with tax). On average, labor charges run $80-100 per hour, so obviously, they are WAY overcharging people for labor. Did Yates do great work? Sure. Are they nice guys? Of course. But I will not bring my car back here for services when it would be cheaper to bring my car to the dealership.”

Every time I am there I feel like they taken care of my and my car. The service was fast and excellent

without a doubt cleanest gas/ service station in Northern va, as a life long alexandria resident I've always been impressed at the level of respect and professionalism displayed by all the staff,and the level of Cleanliness is second to none, alexandria wouldn't be the same without them.