Alexandria VA auto repair

One of the tail lights on my car went out this morning. I stopped by Yates Automotive to see if they could fix it. Joe fixed it in under 10 minutes and they only charged me the price of the lightbulb. Thank you, Joe and Yates!

***Yates Automotive*** is THE PLACE to take your car for service. There are many...a plethora... of decent auto repair shops in greater Alexandria, such as Georgetown Auto Service on E. Raymond Ave and Automotive Service Garage on N. Fayette Street but YATES AUTOMOTIVE is unsurpassed in customer service, quality work, and fair prices. I've been a customer of each auto shop listed above and I can't recommend Yates enough! There was a discrepancy of charges during my last visit for an interior cleaning. A miscommunication resulted in me getting charged more than I agreed to. I brought up the issue to the customer service team and the response from Yates was exceptionally courteous, professional, timely, and the team worked so hard to correct the discrepancy to ensure I was happy. Jason Yates even treated me to dinner!!! This area is so populated but they make sure to treat all customers like family. Sometimes, I'm a stickler. I can be THAT GUY. I don't usually leave reviews, but the Yates team deserves well above 5-stars. I WILL be returning for all my future automotive needs, and I hope these words will convince others doing some online-shopping for car service.

***Yates Automotive*** is THE PLACE to take your car for service. There are many...a plethora... of decent auto repair shops in greater Alexandria, such as Georgetown Auto Service on E. Raymond Ave and Automotive Service Garage on N. Fayette Street but YATES AUTOMOTIVE is unsurpassed in customer service, quality work, and fair prices. I've been a customer of each auto shop listed above and I can't recommend Yates enough! There was a discrepancy of charges during my last visit for an interior cleaning. A miscommunication resulted in me getting charged more than I agreed to. I brought up the issue to the customer service team and the response from Yates was exceptionally courteous, professional, timely, and the team worked so hard to correct the discrepancy to ensure I was happy. This area is so populated but they make sure to treat all customers like family. Sometimes, I'm a stickler. I can be THAT GUY. I don't usually leave reviews, but the Yates team deserves well above 5-stars. I WILL be returning for all my future automotive needs, and I hope these words will convince others doing some online-shopping for car service.

The Yates team always has treated my family well and is fair on their costs while offering exemplary service. I never would take my family's cars anywhere else.

Brought my car for emissions and what a fantastic service i received. Was in a hurry and they were understanding and had me out of there less than 30mins. Luis was great and i will be coming back and recommending to my family and friends.

We adore the entire team at Yates Automotive! Every single person we’ve worked has been incredibly thoughtful, helpful, and honest. I also am so appreciative of how much they give back to the Alexandria community. Thank you, Yates Automotive!!

Ricky, Jon, and Billy seriously helped a girl out when my window got stuck halfway down at 7:30pm on a Thursday. Not only were they able to fix the problem, they were able to put a smile on my face and a happy spin on a particularly terrible day. Grateful for them and they should be given much praise for their service and kindness.

This review is long overdue. I’ve been going to Yates Automotive for about a year now and have not only received amazing service; but, also radical hospitality. This place was recommended to me by a friend and now I just want to pass on that same recommendation to others. Thank you to the entire staff and crew and a special thank you to Joe who assisted me this morning!

Great service, stop by after work for a signal that was not working anymore, Rick took care of it in 2 min and I was in my way. Thanks

Highly recommend Yates Automotive! Excellent Service and Customer Ssatisfaction is on top their list.