Customer Reviews

5
Google

I take my vehicles to Yates for inspections and most service. For me the most important thing is being able to trust the service and the people in any shop. I'll pay more for a family business that I trust, is responsive, and takes care of my family vehicles.

Shawn, thank you for your loyalty and trust! At Yates Automotive, we value our customers like family. Your satisfaction is our priority, and we're glad you've had a positive experience with us. If you ever need anything or have further feedback, please reach out to us at [email protected].

- Yates Automotive
5
Google

I just moved in from Illinois a few weeks ago to the Alexandria area. I was looking around online on where to go for the vehicle safety inspection and emissions testing and found this place. I was hesitant to trust what people were saying online to do first when first moved to the area, so I called Yates Automotive and told them my situation and Will was able to get me in the same day as long as I got there soon as I hung up the phone. Both the emission and inspection testing were done within a half an hour about. I am beyond appreciative and this relieved my stress and got the testing done and over with so now I can go to the DMV to get the rest of the stuff done. Thank you!

5
Google

Fast and friendly!

Thank you for the 5-star review, Rod! We're thrilled to hear that you had a fast and friendly experience with us at Yates Automotive. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

- Yates Automotive
5
Google

Thank you to Will and the team at Yates for a positive experience! They were professional and kind and did my safety inspection and emissions test quickly. Highly recommend!

Thank you for choosing Yates Automotive, Hana! We strive to provide exceptional service, and we're thrilled to hear about your positive experience. We'll pass your kind words onto Will and the team. If you need any further assistance, please don't hesitate to reach out. [email protected]

- Yates Automotive
5
Google

Thank you for your wonderful 5-star rating, Carmen! We appreciate your feedback and are thrilled to know that you had a great experience with us at Yates Automotive. If you have any further questions or need assistance, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again in the future!

- Yates Automotive
5
Google

I have gone to Yates for a few years now. They have a well run business. They’ve always done excellent work and have all the Services I could ever need. Everyone is very professional, polite, and kind. Visit there once and you want to stay and continue going back for all your car needs.

Debbie, your review made our day at Yates Automotive! It's great to know that you've been satisfied with our services over the years. We're always here to help with any car needs you may have, and we appreciate your kind words about our team. Should you ever need anything, please don't hesitate to reach out at [email protected]. Thank you for being a loyal customer!

- Yates Automotive
5
Google

Awesome service! Always the best!!

Thank you, Bradley, for the 5-star review! We're thrilled to hear that you had an awesome experience with us. If there's anything else we can do to make your next visit even better, please let us know. We look forward to serving you again.

- Yates Automotive
5
Google

Took my vehicle in Friday morning for VA safety inspection. Dropped off at 8am and ready to pick up by midday. Quick and efficient service.

Thank you, Jamie, for your 5-star review! We love hearing about our customers' positive experiences. It's great to know that our team provided you with quick and efficient service. If you ever need any automotive assistance in the future, don't hesitate to reach out!

- Yates Automotive
5
Google

Great service, detailed explanations, friendly and helpful.

Thank you for the 5-star review, Barry! We're thrilled to know that you had a great experience at Yates Automotive. Customer satisfaction is our top priority, and we're glad to hear that our service, explanations, and staff exceeded your expectations. If you have any more feedback or need assistance in the future, don't hesitate to contact us at [email protected].

- Yates Automotive
5
Google

As always, the good folks at Yates could not have been more friendly and accommodating. The work was scheduled exactly when I requested and was completed by the time we returned from a nice visit to a local cafe. It is very comforting to deal with people we trust to do timely good work at a reasonable price.

Hi Richard! Thank you for your kind words about your recent visit to Yates Automotive! We strive to provide excellent customer service and we're thrilled that you had a positive experience with us. If you have any further questions or concerns, please don't hesitate to reach out to us at [email protected]. We hope to see you again soon!

- Yates Automotive
Yates Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Yates Automotive (703) 683-5300 if you have any issues in accessing any area of our website.