hours:
Mon - Fri: 6:30 AM - 8:00 PM|Sat: 7:30 AM - 5:00 PM|Sun: 9:00 AM - 4:00 PM
Inspection hours:
MON - FRI: 8:00 AM - 5:00 PM|1ST & 3RD SAT: 9:00 AM - 3:00 PM
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Alexandria VA auto repair

656 reviews
Call Us:(703) 215-3255

Customer Reviews

4
Google

Thank you for taking the time to share your experience, Steven. We appreciate your feedback and are glad to hear that you've had a positive experience with us. We strive to provide excellent service to all of our customers and are delighted that we were able to exceed your expectations. If you have any further questions or concerns, please don't hesitate to reach out.

- Yates Automotive
5
Google

I have been using Yates Automotive since 2023. I really like that they are locally owned and very invested in the community. I’ve received great care for my car with Yates and I leave feeling that the work was correctly diagnosed, competently accomplished and priced fairly. The staff is courteous and I’ve noticed that they make every customer who is there when I am feel welcome.

Thank you for your loyalty to Yates Automotive, Elizbeth! We're thrilled to hear that you appreciate our commitment to our community and the quality of service we provide. It's our goal to ensure that every customer feels valued and satisfied with their experience. We look forward to continuing to provide you with excellent care for your car in the future!

- Yates Automotive
5
Google

Great auto repair shop. They did good work on my car and they are at the ideal location near a metro stop. Only problem I had with them is over price, which is very high and includes a lot of items I thought were not totally necessary.

Thank you, Joseph, for the five-star review! We're glad to hear that you had a great experience at our auto repair shop. We appreciate your feedback on pricing and will take it into consideration. We hope to see you again soon!

- Yates Automotive
5
Google

Thank you for taking the time to leave us a five-star review, Mark! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please don't hesitate to reach out. We look forward to serving you again soon!

- Yates Automotive
5
Google

I absolutely love Yates Automotive. Ive been a repeat costumers for years. Their costumer services is incredible. My favorite mechanic is Joe. He's attentive and great at his job. I really appreciate how timely and observant the whole staff is. I high recommend this establishment!

Thank you, Meghan, for being a loyal customer and for this fantastic review. We're thrilled to hear that you appreciate our excellent customer service and the expertise of our mechanic, Joe. Providing timely and attentive service is our priority, and we're delighted that you recommend us. We look forward to serving you for many more years at Yates Automotive.

- Yates Automotive
5
Google

Timely service and help with recommendation for an affiliated body shop.

Thank you for the 5-star review, Mitchell! We're glad to hear that our service was timely and that we could assist you with a recommendation for an affiliated body shop. We pride ourselves on providing excellent customer service and making the repair process as smooth as possible. If you ever need further assistance, don't hesitate to reach out.

- Yates Automotive
5
Google

Their team is awesome, prices are competitive, work gets done right, and they had my vehicle back to me quickly. Last time in, I had new/bigger tires installed that required spacers to properly fit — ordered all the parts myself and they were fine with me shipping that stuff directly to the shop. The job was a little complicated and they talked me through options, gave me good advice, etc. I definitely recommend Yates.

Thank you, Colin, for the amazing review! We're thrilled to hear you had such a positive experience with us. Our team works hard to provide excellent service and it's great to know their efforts are recognized. We appreciate your recommendation and can't wait to assist you again in the future!

- Yates Automotive
5
Google

Shout out to Yates Automotive & their amazing staff. Yesterday, on way to church my warning light came on my that my back rear tire was very low, so headed to Yates Automotive. Embarrassed to say I wasn’t sure how much air was needed and how to check it so went in and a very, very nice, professional young man named John said he would be happy to put air in my tires. When I told him it was only the rear tire that the light had indicated, he insisted on checking all four and, this photo shows what he found in my front tire. So thankful he found that before who knows what could’ve happened. That’s the kind of personal attention and service Yates has been giving my family for over 50 years. Besides outstanding service, they are also one of the most generous and supportive businesses to our community & to so many non-profits. Thank you to the Yates family & entire team!!

Dear Gayle, thank you for your heartfelt review! We are thrilled to hear about your positive experience with us. We pride ourselves on providing exceptional service, and it's great to know that our team went above and beyond to ensure your safety on the road. Your kind words about our community involvement mean a lot. We appreciate your continued trust in us, and we look forward to serving you for another 50 years!

- Yates Automotive
5
Google

Great service every time. The front desk staff is courteous, prompt and professional. Joe is an ace mechanic and does impeccable work. If you want it done right the first time, go to Yates automotive.

Thank you for the great review, John! We are thrilled to hear that you consistently have a positive experience at Yates Automotive. We will make sure to pass along your kind words to Joe and the rest of the team. We appreciate your loyalty and look forward to serving you again in the future!

- Yates Automotive
5
Google

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