hours:
Mon - Fri: 6:30 AM - 8:00 PM|Sat: 7:30 AM - 5:00 PM|Sun: 9:00 AM - 4:00 PM
Inspection hours:
Mon - Fri: 8:00 AM - 5:00 PM | Sat: 9:00 AM - 3:00 PM

Customer Reviews

5
Google

Amazing results! Yates Automotive does car detailing right at Braddock Road as part of the Automotive shop so I'm leaving review here. My Jeep Wrangler is 16 years old and probably only washed when Yates did repair work and gave me complimentary wash. I decided to get it detailed and the results blew me away. The Jeep looks new!! The hard top was gray ash color when I took it in due to neglect and now it's restored back to shinny black like when I bought it. So impressed with the transformation. Wish I had taken before and after pics. Thank you Jason Yates, Arron and Conner!

5
Google

EDIT: After posting my review (which I've left below), I received a call from Tony at Yates to talk about the disappointing experience I had. He understood why I was unsatisfied and made things right. I'll say this about Yates: when they do make a mistake, they are willing to go the extra mile to make sure you are happy and your car is running. You can't ask for more than that from a business. Details: I brought my car in for a brake problem. The technician took a look at it and recommended replacing the master cylinder for $910. When I asked why it needed to be replaced, the technician told me they "couldn't find anything else wrong with the brakes, so it must be the master cylinder". I did some research online and discovered that other owners of my model had similar problems with their brakes, had gotten similar recommendations, and that replacing the master cylinder didn't actually fix the problem. It turns out that that there is a known problem with my model and the solution is unrelated to the master cylinder. I went into the shop and explained all of this, and the technician (a different one) agreed that replacing the master cylinder was unlikely to fix the problem. They then charged me $165 for the diagnosis.

We can't thank you enough for taking the extra time to edit your review, Corey. We're thrilled that Tony was able to connect with you and exemplify the customer service we work so hard to champion. Thank you again for your initial honest feedback and update. We're glad we could work to make it right. **Update** Thank you again for your review earlier in July. Each month, we select four reviewers at random to receive a $25 Yates Automotive Gift Card and we're happy to report that you were one of the four selected! At your earliest convenience, can you please email us at [email protected] so that we can email you back with the gift certificate? Thank you!

- Yates Automotive
5
Google

Great service. Thanks jesse

5
Google

I have been using Yates for 10 years and have never had bad experience. Yates goes out of its way to help

5
Google

Simply amazing! You won't want to go anyplace else for the care and expertise they offer at Yates! Tell John that Mrs. H sent you-and get your car washed by Connor, he's amazing!

5
Yelp

Flat repair - in less than an hour! Very courteous staff, complimentary coffee, and price quote before they started.

Woo hoo! So happy to hear about your experience and glad we could get you taken care of quickly.…Woo hoo! So happy to hear about your experience and glad we could get you taken care of quickly. Thank you for trusting us with your car and for posting a review.

- Yates Automotive
5
Yelp

Had one of the worst travel days of my life. Got a flat tire. Spare was flat too. Luckily the random gas station I was able to walk to was Yates Automotive. Despite knowing I had to take the car elsewhere due to my hotel booking they did what they could to help me. Connor deserves special recognition - this solid, stand up midwestern dude helped get my tire situation sorted and even drove me back to my car. You're definitely in good hands with Yates.

Oh my, what a day! We're so sorry for the flats. That does not sound like a fun day at all. We are…Oh my, what a day! We're so sorry for the flats. That does not sound like a fun day at all. We are happy to hear that we could help make it a little easier though. Although we're thrilled to hear Connor was so helpful, to be honest, we're not too surprised. :) He's such a great guy and we're happy to have him. We hope your weekend got better and thank you so much for taking the time to post a review!

- Yates Automotive
5
Yelp

Great neighborhood gas station. Service are fast and professional. I have my car safety inspections for many years there.

Thanks so much for your review and for your loyal business!

- Yates Automotive
5
Yelp

I always receive excellent service when I go to Yates. They have a great crew and I personally feel they are very honest in how they communicate and work with their customers. Gas is a little higher priced than I like but when it comes to repair and inspection, they are top notch.

We're thrilled we have made such an impression on you, Pat and we really appreciate your loyal…We're thrilled we have made such an impression on you, Pat and we really appreciate your loyal business. Thanks so much for taking the time to post a review!

- Yates Automotive
5
Yelp

Took my car in for a complete detailing because the lovely trees we have in Del Ray had dropped seed pods that gummed up every crack and even made their way inside the car. After looking it over, Aaron said that since my car was only three years old, it didn't need that top level of service and so he dropped the price. He said he was glad I'd brought it in before the finish was too far gone, which made the detailing much easier. My car came out looking like new. Thanks, Aaron and thanks, Yates!

Thanks so much for posting a review, Annette! Aaron does some amazing work - we're lucky to have…Thanks so much for posting a review, Annette! Aaron does some amazing work - we're lucky to have him. So glad he was able to get your car looking like new again. It's such a treat to have a detail isn't it? Thanks for trusting us with your car and we look forward to serving you again soon!

- Yates Automotive
Yates Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Yates Automotive (703) 683-5300 if you have any issues in accessing any area of our website.