Alexandria VA auto repair

great honest costumer service free treats and coffee while you wait

The Best Automotive Garage around for Customer service, (they knew their Stuff,) I've towed alot of Motor club Customers there from all over Virginia, Md,DC, and they've fixed them quickly. Rarely see a Car sitting there for longer that a week. They warranty their work too.

I recently moved to Alexandria from DC and needed a local auto shop for a simple turn signal repair. I could not have been luckier to find Rick and Mike's shop, Yates Automotive! I often dread these situations because of time, cost , or pressure to fix other issues I've dealt with in the past. This place is the exact opposite of a nightmare auto repair shop. From the phone call to enquire if they could fix my might (they told me to bring it over at my convenience and they would see to it right away), through the efficient and friendly repair, all the way to the helpful recommendations on a separate question, these guys were amazing. Immediate service, no pressure for other repairs, and friendly conversation. The price was incredible too! If there were and exceptional 10 star option on yelp, this place would get it.

Excellent service! Brought my car in to get a battery replaced at 6:30pm. Thought I'd have to leave it overnight. I was home with a new battery within 30 minutes. And they thanked ME for my patience in having to wait. Thanks for making it such a fast replacement!

Kris, Jessica , and Dustin(tech) couldn’t be friendlier and more accommodating. I appreciate their collective experience and look forward to doing business with Yates!

Took my fully restored 1974 VW in today. They handled her with care! Jeff and Kris were very professional.

The guys over at Yates are great. They are kind, offer great service and take their time explaining things to you. They always open the door for me and greet me kindly. Make sure that you check in upon arrival because you will receive a 5% coupon for the first check in. I came in for a basic certification test which was $15 but if you fail it, you can come back for another test for just $1. They stay open late and always answer the phone. You are able to leave your car overnight and get it the next day. They give you a free car wash with your service! Inside and out! These guys will always get my service just because of their friendliness, service and work ethic.

Fit me in toward the end of the day. They clearly value customer service. Excellent job with the work.

What a great experience at Yates Automotive! I went in to get a vehicle inspection and emissions test. I was expecting to wait over 1 hour. It took less than 1 hour, the manager Kris was very polite and helpful. His staff were all working and keeping busy. The inside of the store and waiting area was nice an clean. I will definitely be back here in the future. I saw the detail package for cars and trucks and would like to get my car detailed. Thank you for a fast, friendly, and great experience! Definitely going to recommended Yates!

Where to begin....the car wouldn't start one day a few blocks away, dead battery. Decided to give them a call after a falling out years a go. Nice to know that they still lived up to their neighbord family mantra. Thank you Billy for coming to my aid, I should have replaced the battery then, instead of having to call AAA 3 weeks later.