We use Yates frequently for "quickie" problems (car patch/state inspections) etc. and they're always able to fit us in and fix our problem. Based on the history of customer service, I got the interior of my car detailed this week. Aaron's work exceeded my expectations. Let me paint the screen for you, I have two toddlers and have no problems letting them eat and drink in the car if it keeps them calm and happy. I also had two beagles who shedded profusely. Add in a sunflower seed habit and the inability to keep French fries (or any fast food) confined to the bag (or at least catch the spillage with my shirt like a civilized human). To say my highlander was a science experiment is an insult to scientists combating infectious diseases everywhere. My car looks as amazing as the day I bought it (ahhh, the cleanliness of a pre kid life). I would do it again and I would ask for Aaron every time!