I had a wonderful experience with Yates Automotive. I recently was told by another auto repair shop that I "needed" new breaks. I relented and agreed, but when I went through my car's maintenance records, I found that those breaks only had 12,000 miles on them. Uncertain if I had just gotten scammed, I took the old breaks to Yates and they confirmed that those breaks were just fine. However, what really went above and beyond the call of duty was when Ken, the manager, offered to call the other auto shop and express his concern. Ken even followed up a couple days later and asked how it turned out. (I complained at the other place and got my money back.). Thanks Ken!
We're so happy we could help provide an honest assessment for you and ease your mind about the…We're so happy we could help provide an honest assessment for you and ease your mind about the brakes. We're thrilled to hear it turned out so well for you! We're always here for you and all of our customers and we truly appreciate that you took the time to post a review about your experience. Thanks, John.
- Yates Automotive