Alexandria VA auto repair

My entire experience at Yates Automotive was excellent. I was immediately struck by the cleanliness of the operation and then with the courtesy and patience working with David the Service Advisor. They were able to get me in the next morning and quickly and correctly diagnosed the root cause. I was extremely pleased with my experience and would add a thank you to Brendan, the technician who performed the work. I would definitely take my car back to Yates and wholeheartedly recommend them.

Yates Automotive is a truly exceptional place to take your vehicle. From the professional customer service provided by David to the truly unbelievably amazing detail job by Aaron. I brought my FJ Cruiser in for a detail, it had a horrible mold problem growing inside and had not been cleaned in years. Aaron tackled this monumental task and when It was done my truck looked better than when I purchased it. Thank you Aaron and David!! I will definitely be going to Yates for all my automotive needs in the future and I hope you do as well. Yates is reliable, trustworthy and most importantly they do a great job! Thanks again!

Wow, I still can't believed it. This morning I had my splash guard under my Honda come down and were dragging on the ground while I were driving. I didn't know what to do. As I were driving my wife to work this morning I saw that yates were open at 6:45 am. What automotive open this earlier, man this was a blessing. I brought my car in there's, Jeff very helpful and nice. A long with Chris who did the work on my car. It took every bit of 15 min to put the splash guard back on. I was so happy that I wouldn't be late for work. Man...............I would refer this company to anyone who looking for great mechanic, especially if you have to be at work early like me. I will truly be back in the future. Thanks again for everything.

I use Yates Automotive for everything car related and highly recommend them. They do excellent quality work, very quickly, for honest/reasonable prices. Oil changes, inspections, repairs... They do it all. I recently had a major incident that resulted in a broken control arm, broken front axel and severed brake lines. Yates Automotive got be back up and running in one day for an incredible price.. and my car has never felt better. Huge shout out to Kevin and Mike for an amazing job on that one. I really appreciate having a quality auto repair shop in our neighborhood. The employees always make the experience a good one by doing little things like washing your car and pulling it right out front for you. I've had cars towed there in the middle of the night and it couldn't be easier. The short story: excellent quality work, quick, for a good price

They've been keeping my 18 year old Jeep Wrangler running all these years. Really great group of guys you can trust your car with. Appreciate that they don't try and sell you stuff you don't need. They been great at letting me know when I may need to consider a new car but until then they keep my Jeep running. Thanks!

Wow, best customer service I've had in a really long time! I would never expect this from a auto place. The owner greeted me with a smile and "how can I help" as soon as I pulled up. The staff was friendly and seemed super happy to be there. I always say, 'you can tell how a place is run by how happy the staff is'. From my understanding, Yates is family owned and operated... the amount of care and extra customer service goes a long way in my book. I never thought I would have a favorite auto place. Lol!

Amazing Service! I needed an emissions test done. Service agent was friendly and fast. I enjoyed my free soda while I waited only 15 mins. Store staff was very nice. And the free car wash was an awesome surprise too!

Came in for an oil change on a Friday morning, and I was in and out in 15 minutes. Also received a coupon for a free car wash around the corner. Staff was efficient and curtious.

Best customer service I have ever received from an auto repair shop ; it is like stepping back into time-way back... Thank you for for not succumbing to the norm of indifference that has engulfed our society.

Excellent customer service!