hours:
Mon - Fri: 6:30 AM - 8:00 PM|Sat: 7:30 AM - 5:00 PM|Sun: 9:00 AM - 4:00 PM
Inspection hours:
MON - FRI: 8:00 AM - 5:00 PM|1ST & 3RD SAT: 9:00 AM - 3:00 PM

Customer Reviews

5
DemandForce

I really appreciate the great service we received at Yates. I also appreciate the VERY polite and helpful staff.

5
DemandForce

The service was wonderful. Everyone seemed like they genuinely cared about my car maintenance and I didn't feel like they tried to up-sell me on things that I didn't need. My heat is now fixed in my car, however, they must have switched a wire because my right turn signal now sounds like it's having heart palpitations. It's sounds twice as fast as it used to and twice as fast as my left turn signal. Weird.

5
DemandForce

As always, my experience with your staff and your service was first rate. Your staff and mechanics treated me like an old friend and knew my car (I am a regular customer). They were knowledgeable and efficient and their explanations were clear and concise. The job was done when they promised it would be.

5
DemandForce

Excellent service! In fact, these guys washed my car for free better than it comes out when I take it to an expensive car wash. And I only got a $50 repair! Really nice folks there too.

5
DemandForce

Unbelievable service! I got just a $50 repair and these guys washed my car for free better than it comes out when I drive it through a $20 car wash. Everybody there was super nice.

5
DemandForce

Awesome service, I would recommend it to a friend. I recently moved to the area and I think I will make Yates my to go garage!

5
Google

Brought my car here in a frenzy at 7 PM on a Thursday evening because it was making a HORRIBLE sound when I made left-hand turns. I had a dance performance Friday afternoon that I needed my car for, so I was such a pest about trying to get it back ASAP. They offered me a loaner car, which it turns out I didn't need because they had it ready (and washed!) by 11:15 AM Friday morning! Total was $80 and they checked everything else, telling me it looked "too good" for a car about to hit 100,000 miles. They knew I was in a rush but offered me a free detail if I brought it back in the next week. Can't recommend these guys enough - they saved me a lot of stress (and money!)

Thank you so much for your review last month, Hilary! We're thrilled to hear that we met your expectations and that we were able to get your car back in time. I'm also messaging you to let you know that each month, we select four reviewers at random to receive a $25 Yates Automotive Gift Card and we're happy to report that you were one of the four selected! At your earliest convenience, can you please email us at [email protected] so that we can email you back with the gift certificate? Thank you for your business and for taking the time to post a review!

- Yates Automotive
5
Google

I live close to Yates but had never visited the shop before. I unexpectedly needed a blown tire replaced on the Friday before a holiday weekend, one hour before the shop closed. I figured there was no chance they could squeeze that into the schedule at the last minute, but they told me to bring in the car and they'd take care of it. Yates managed to replace the tire, neatly tuck the spare and tools back under the trunk floor (hidden beneath a giant dog bed), and wash and vacuum the car--all within an hour and despite the shop being obviously busy with other cars. Yates saved my holiday weekend--thanks to them we got on the road to the shore almost on schedule and the car is happy again. So am I! Staff who answered the phone and worked the desk were friendly and helpful, and the price for the work was very fair (and consistent with the estimate quoted over the phone). I appreciated their willingness to help at a moment's notice so close to closing time. I will definitely return to have the other three tires replaced. Thank you, Yates!

5
Yelp

Fast, knowledgeable, courteous, honest, informative, fair. Literally everything you want in an auto shop. Can't recommend highly enough.

5
DemandForce

Amazing! Thanks for working me in so quickly!

Yates Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Yates Automotive (703) 683-5300 if you have any issues in accessing any area of our website.