Alexandria VA auto repair

Everyone was knowledgeable and quite capable of assisting myself and others waiting. Jon called as promised and advised me of the status of the issue and its cost. He answered my questions without hesitation. In fact, my car was ready before the anticipated timeframe. Thank you.

I only went in for an inspection which Yates handled quickly and efficiently. I was very surprised when Yates also said they would wash the car, after a long cross country drive this was a wonderful bonus. When I picked up my car it hadn't been washed which didn't bother me because I wasn't expecting it but as soon as the manager saw that it hadn't been washed he made it a point to come and apologize and give me a free car wash any time I needed it. This was truly a superb customer experience. If they take this much time with a simple inspection I will be taking my car back for any of its maintenance needs. Being new to Alexandria I was worried about finding a place to have my car serviced but the overall experience here will bring me back whenever I need it.

If you are running short on time and really need an oil change, I highly recommend this place. They are always professional and really quick, I was there less than 20 minutes. It's way better than having to schedule an appointment with other places or a dealership. I have not had other maintenance done here, but like I said, if you're looking to get out of NOVA and need that oil changed before your trip, this place can get it done.

Friendly, efficient and provided useful updates.

Always great service at Yates and I love the free car wash that comes with the oil change. The staff at Yates are always friendly and professional.

Amazing service. Fast and efficient. Free coffee, WiFi, car wash and $15 off is you get a oil change/tire rotation. I like that they clean your windows and vacuum out your vehicle as well. I will definitely be back!Thank you for the great service.

Great job

Love Yates!

Very good experience with Yates. I just wish I had better communication with the garage and they had provided updates on the status of my car repair, without my having to call them.

Stellar service from all members of the team at Yates! They diagnosed the issues with my car, assured me that their team would get everything fixed within 24 hours, provided a loaner car, and had me back on the road the next day. I tend to ask a lot of questions about most things, but the team was very patient and thoroughly explained everything that was wrong with my car and showed me the damaged areas. I can't really say if the price was fair, but I didn't feel like they were trying to scam me. They went above and beyond to make sure I was satisfied and able to get my car back in a timely manner. I'd definitely recommend this family-owned business.