Love it when you can pull up to a service station and be greeted immediately by a friendly, courteous and efficient staff member. And that's exactly what happened when Conor at Yates Auto greeted me yesterday. He knew exactly what it meant when he saw my warning light lit up in my car--check air pressure in tires. After he adjusted the air on all 4 of my tires, I thanked him and wanted to give him a tip for his wonderful service. But he would not accept any tips and explained he was there to help. He was the real deal--honest, respectful, and a genuinely kind-hearted good citizen. Such a refreshing experience that had me driving away wearing a huge smile, and thinking what a nicer world it would be if there were more folks like Conor!--Elisabeth