Alexandria VA auto repair

Yates provided really excellent service - went in for a state inspection (knowing I was going to fail based upon my tires). When brought the reasonable bill and the resolution, I mentioned in passing that the timing was not the greatest due to taking care of my son, and they arranged to pick up the car and deliver it when the work was done without my request. Very happy with the professional service, and will work with them again!

I had a flat tire. I went to Yates because my prior experiences there had been excellent. I was home in an hour. They checked the tire immediately, finding a long screw deeply embedded at a steep angle in the tire. It had damaged the interior casing. The tire was not repairable. They mounted a new tire. The desk staff was welcoming and attentive. The mechanic I worked with knew what he was doing. Excellent and expeditious service.

Yates automotive repair is fantastic! Their team is prompt and detailed oriented. Love having neighborhood car repair experts

Yates was fast and professional. All of their service reps were welcoming and knowledgeable. I felt extremely comfortable. They will now be my preferred mechanics!

I wish I could give more stars. This place is great. They do my safety inspection every year and will do easy jobs quickly just to help out. Great service and friendly team. Amazing!!

My brand-new vehicle had some light swirls and scratches and I wanted to get the paint correction done. When I walked in I was immediately greeted by Kris J., The Manager. I explained my situation and he immediately put me at ease and stated that this would be absolutely no problem. He said they have experts that perform high level detail services. He was very nice and super knowledgeable. I left the vehicle Wednesday expecting them to keep it a few days. I got the call on Friday morning that it was complete. Wow!! What a fantastic job they did. I met the gentleman who did all of the work himself. Aaron was absolutely awesome! He showed me every inch that he worked on and the car is flawless now. He exceeded my expectations and did exceptional work. Aaron did things that I did not think were possible. I give him and Yates Automotive the highest possible rating and endorsement.

Had to have an engine replacement. It took me some time to get the engine and I was worried about getting ripped off (by the company selling me the engine). Andrew and his team communicated with me throughout the process (even contacted the engine company), explained the process to me, and were quick to return calls/messages. Overall this group seems to be honest, good at what they do, friendly, and helpful. They also are really good about/knowledgable when answering questions.

Yates has never failed in providing the ultimate car service experience! They are honest to the point that they would rather lose money on upsells and tell the customer what they (don't) need so the customer is not taken advantage

Excellent service - they helped me out big time by putting the grill back together on my old truck when I hit a shopping cart left in the middle of a parking lot. Fair prices on gas - Yates is a well known Alexandria family.