Alexandria VA auto repair

It's great to be in a friendly environment where people are welcoming and accommodating. One of the advantages of such places is that they offer a complimentary air service, so if you have a flat tire, you don't have to worry about carrying cash or a credit card to get it fixed. I find it really convenient. Additionally, there are several comfortable areas where you can relax and wait while your car is being serviced.

Right by our airbnb. But, this building stayed pretty quiet and allowed us to have a pleasant stay!

Yates offers a high quality of service and they go above and beyond. Good deals for regular maintenance. Pricey repairs.

Brought a car in for emissions and safety inspection. The car was in excellent condition so this was a pretty easy Virginia Safety and Emissions inspection for a title transfer and registration. They estimated 2 hours based on the amount of people in queue ahead of me. They completed the inspections in 1.5 hours. They answered all questions I had about needed testing for registration. There is room for improvement in customer service.

Yates automotive is a “White Whale” in the local auto repair business. They are highly skilled, customer focused and high integrity. I recently had my 2008 Jaguar XKR diagnosed by Yates for a warning light issue after receiving a really expensive diagnosis elsewhere. Yates honestly diagnosed it as a loose electrical connection and a minor repair. Well done Rob and the Yates family for your integrity. You now have my business on all 3 of our cars!!

Yates prides itself on providing 5 star service. They need to had a 6th star, and that star is Kris. Super professional and easy to work with.

Polite and professional service and completed on time.

Yesterday I was putting air in my tires. The attendant came over and said I know you got this, but let me help you. He was so kind and when I mentioned I was having trouble finding a new tire for my car he gave me a couple of suggestions where to go. Some days, interactions like this make your day. He did mine. I always have a friendly experience here. Highly recommend!