Alexandria VA auto repair

Yates offers a high quality of service and they go above and beyond. Good deals for regular maintenance. Pricey repairs.

Brought a car in for emissions and safety inspection. The car was in excellent condition so this was a pretty easy Virginia Safety and Emissions inspection for a title transfer and registration. They estimated 2 hours based on the amount of people in queue ahead of me. They completed the inspections in 1.5 hours. They answered all questions I had about needed testing for registration. There is room for improvement in customer service.

Yates automotive is a “White Whale” in the local auto repair business. They are highly skilled, customer focused and high integrity. I recently had my 2008 Jaguar XKR diagnosed by Yates for a warning light issue after receiving a really expensive diagnosis elsewhere. Yates honestly diagnosed it as a loose electrical connection and a minor repair. Well done Rob and the Yates family for your integrity. You now have my business on all 3 of our cars!!

Yates prides itself on providing 5 star service. They need to had a 6th star, and that star is Kris. Super professional and easy to work with.

Polite and professional service and completed on time.

Yesterday I was putting air in my tires. The attendant came over and said I know you got this, but let me help you. He was so kind and when I mentioned I was having trouble finding a new tire for my car he gave me a couple of suggestions where to go. Some days, interactions like this make your day. He did mine. I always have a friendly experience here. Highly recommend!

Quick and easy! Thanks!

Great detailing service and friendly staff.