Alexandria VA auto repair

My girlfriend and I moved to Alexandria earlier this year. Since then, we have done all our auto repairs at Yates. This includes an oil change (2x) and the replacement of a tire. Everything went smooth and with the tire they were able to order the one we needed in a matter of days. They have great customer service too. Highly recommend Yates Automotive!

Outstanding Outstanding Outstanding service 👏

I came in for a state inspection and the process was incredibly smooth. The men working there were friendly and accommodating. I highly recommend this garage if you need your inspection updated.

This was my 1st time at Yates Automotive. Joe replaced the brake light on my car. He was very quick at getting it fixed like maybe 15 min! Which was a breath of fresh air after spending 3 hrs at another automotive establishment and leaving without it being fixed! Thank you Joe! I will be back for future work when needed.

Thank you for doing a great job! The car sparkles again, both inside and out. Even the tiniest crumbs that were stuck in places impossible to reach with my home vacuum cleaner are gone. And the chalky substance that dripped on the car from the parking garage ceiling is gone and the car’s finish looks new again. Thanks! I will come back again in the future.

While I was hoping for a better outcome for my car, I do appreciate Kris' honesty about my car's issues. He explained the issues and estimated costs if the shop were to complete the work. He also explained the consequences if I chose to continue driving the car as is. He also noted that with my car having such high mileage, he could do the repairs. However, other parts may need to be replaced in the near future. Kris let me come pickup my car, pay for the diagnostic testing and instructed me to only drive the car home as it is not safe to be driving (more than that short drive). I truly appreciate his honesty about my car issues and having great concern for my safety. I have donated the car this morning. I'm not in a rush to get a new car quite yet. However, when I do and need work done on the next car, I'll be returning to Yates for service.

Last week diesel was put in my Toyota Coralla by accident. Luckily the people at the service station told me absolutely not to start the car and it was towed to Yates Automotive on Braddock Rd in Alexandria. I have to say that I've never dealt with more efficient, kind, professional people to work on my car before. They communicated what was needed along with the time needed and let me know the costs involved before proceeding. After draining and cleaning the gas tank, they even flled it up for me as well. I would recommend Yates Automotive to anyone who needs service on their vehicles. They did a great job and made getting my car back easy and in a timely manner. The Manager, Kris, and a technician, Nick were very respectful and informative. In my opinion, you won't be disappointed with this business!

Yates Automotive is the place to go!!! Walked in and Zan immediately greeted me. After I explained my move from Maryland, he confirmed they were able to fit me in for last minute Safety and Emissions inspections. Then I had a great conversation with another employee. This type of service is definitely not something I’d be able to find in Maryland.

I’ve been going to Yates for almost 30 years. I trust them to do a good job and not to sell me repairs I don’t need. Their staff are very helpful. Zan took time to research and text me a possible solution to my arthritic hands having trouble with the seatbelt. I am happy to recommend Yates.