hours:
Mon - Fri: 6:30 AM - 8:00 PM|Sat: 7:00 AM - 5:00 PM|Sun: 9:00 AM - 4:00 PM
Inspection hours:
Mon - Sat: 8:00 AM - 5:00 PM

Customer Reviews

5
Yelp

I have come to Yates several times and have always had great experiences. The staff is always very nice, they are usually busy but still get through the service quickly, and the price is always fair and transparent. I have come for oil changes, detailing, and minor fixes. The most recent was a quick light change and both Kris and Shane were very helpful, professional, and fixed the light quickly. Will be returning again.

5
Yelp

I've reviewed Yates before and have had consistently good experiences there, but today they saved the day. Our car wouldn't start (dead battery) and I'm not going to fully confess to the series of events that led us to call Yates because it's embarrassing how little we know about cars, but suffice it to say that they are amazing. Jon dropped everything, even though the shop was slammed, and came over to our house to help us not electrocute ourselves. While here, he identified a problem, went BACK to Yates to get some supplies, and then fixed our car. All within an hour of us identifying that there was even a problem. In addition to being a really great shop, they also remind us that we live in a wonderful community and that we take care of one another. I love Yates Automotive.

5

They go out of their way to give outstanding customer service!

5
Google

They go out of their way to give outstanding customer service!

5
Google

My 2010 Honda Ridgeline was in SERIOUS need of detailing! It had been up in Provincetown, MA for 4 years driving in the dunes and hauling all kinds of "junk", and it had not been washed or cleaned in any meaningful way in those four years. I requested the Signature Detailing Package and couldn't believe it when I picked up my truck! It sparkled, inside and out! The carpets and leather were cleaned, all of the sand and smudges were gone, the tires and wheels looked brand new, and the exterior literally sparkled! They even thoroughly cleaned the flatbed (which has a cover on it). The service was excellent, and the people who work there are friendly, efficient and professional. I'm taking the truck back to Provincetown this weekend, and think it's good for at least another four years on the beach! I would recommend Yates Automotive to anyone, and will bring my other vehicles there for detailing in the future!

5
Google

Great experience, service, and prices at this place. They know how to take care of their customers and they have done a great job on my Chevy Silverado

5

I went to Yates for a free inspection today. Conor was very friendly and helped inspect my car. I was very grateful for the free inspection and professionalism. Thank you!

4
Google

They provide top notch service, for a price. It will be hard to beat their customer service, but they are pricey, even for Northern VA standards. I went in for a vehicle inspection and needed some work done to pass. Their quote was outrageous. However, they washed my truck, we super polite, and didn't turn rude when I said that I was going to do the work myself. They have clean facilities and from what I hear, do quality work.

Thank you for your business, Paul and for taking the time to post about your experience. We are thrilled to hear that we met your expectations!

- Yates Automotive
5
Google

I really like this shop. The customer service is top notch and the work speaks for itself. They are accountable, service oriented, fair, and make every effort to make your experience convenient and worry free. They've stayed late for me, apologized for things that were inconvenient and gave accurate timeframes that managed expectations, and made accommodations that made life better when my car was indisposed. It's not the cheapest shop but I trust their work and that's worth something other than money. Locally owned, with integrity.

We really can't thank you enough for the kind words, Misha. We appreciate the loyal business and that you took the time to post such a thoughtful review! Thanks again and we look forward to continuing to serve you.

- Yates Automotive
5
Google

Called twice to ask questions about getting my car inspected and both time the phone was answered almost immediately and the men that answered were very nice and extremely knowledgeable. I asked about getting my headlights replaced and the mechanic was extremely knowledgeable and upfront about the possible complications. They said they will take a look and call me with a quote. I’ll update my post when I get the quote. So far very happy with my experience. :)

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