***Yates Automotive*** is THE PLACE to take your car for service. There are many...a plethora... of decent auto repair shops in greater Alexandria, such as Georgetown Auto Service on E. Raymond Ave and Automotive Service Garage on N. Fayette Street but YATES AUTOMOTIVE is unsurpassed in customer service, quality work, and fair prices. I've been a customer of each auto shop listed above and I can't recommend Yates enough! There was a discrepancy of charges during my last visit for an interior cleaning. A miscommunication resulted in me getting charged more than I agreed to. I brought up the issue to the customer service team and the response from Yates was exceptionally courteous, professional, timely, and the team worked so hard to correct the discrepancy to ensure I was happy. Jason Yates even treated me to dinner!!! This area is so populated but they make sure to treat all customers like family. Sometimes, I'm a stickler. I can be THAT GUY. I don't usually leave reviews, but the Yates team deserves well above 5-stars. I WILL be returning for all my future automotive needs, and I hope these words will convince others doing some online-shopping for car service.