We were driving home at 5pm when we suddenly had a flat tire. We used Yelp to find the closest tire repair shop and landed here. We called to inquire on wait time and they said they would do their best to fit us in. Within an hour and a half they had diagnosed the issue and quoted us a fair price for repair. We declined the repair for the time being (simply because we needed to figure out financials) but they offered to put on the spare at no charge. We were honestly so surprised- it would have been well within their right to charge us for the time it took to diagnose, take off the tire, and put the spare on- but they told us not to worry about it. Very impressed with the customer service and we will be back for sure.
Thank so much for sharing your experience, Carissa! We're so happy to hear the team there could help you out and get you back on the road and that we earned your future business. :)
- Yates Automotive