Alexandria VA auto repair

They're quite flexible and understanding and were able to get me in last minute of the day. Actually waited some extra minutes until I arrived which was really of much help.

I stopped on the corner of Mount Vernon. And East broadock road at this Yates gas station. The service was impeccable. I had everything looked over. They were very kind and I felt very comfortable when I left pretended to my old truck. 1999 400000 miles. They treated it like it was a brand new car.

Fantastic experience! The staff was friendly, responsive, and transparent. The work was done well and priced fairly. Will absolutely be going back!

Thank you so much Yates for having such fantastic, professional and kind employees like Rhonda, who friendly answered to all the questions I had and got my 2022 Lexus RX 350 repaired (scratch) in a very short period of time. What a seamless job! Thank you again!!

After one of my wheels cracked, I needed to replace it. Using a set of fitted spare tires that I provided, they were able to swap out the broken wheel and the other side's for the two wheels/tires that I brought in. Easy to do job, but was super grateful as they took me in late on Saturday and had the car ready for me within the hour. Special thanks to Glori for the help on the phone and in person.

Over the years I’ve lived in Alexandria, Yates Automobile has always taken good care of my car. Whenever I’ve had a last minute crisis like a flat tire or a need a routine oil change or state inspection, they are able to accommodate me into their schedule. As a Deaf customer, I appreciate that it’s easy to request an appointment online though their website, and that all people I’ve met with are willing to write or text with information to help me make an informed decision about the issues, estimates on materials and labor, and timeline. The fact that their garage is next to Braddock metro makes it easy to drop off my car and go to work. No complaints at all. Will continue to use them for my car.

Honest and reliable. I use Yates for all of my automotive needs and have been thoroughly impressed by the quality of their mechanical and customer service every time.

Zan made sure the service was excellent. I am so glad I’ve found an automotive service establishment that I can trust. This is a class act place. Thank you! 👏😊

Had a great experience at Yates. If I lived closer, I'd be a regular for sure.

I worked with Zan through major maintenance on my car and he was fantastic. He was incredibly communicative, patient and thorough, which helped me make the decision to do all of the maintenance he and the team recommended. I am very grateful for how professionally and kindly he treated me and I will definitely be doing my future maintenance with Yates.