Customer Reviews

5
Google

I am so impressed with Yates Automotive. They really went above and beyond, calling around to different dealerships to find a needed part for my repair and then driving to two different locations to pick up the part. They squeezed me in last minute for an inspection, kept me updated and informed and all for a very reasonable price! I am a first time customer, but will definitely be coming back after such a great experience!

Jennifer, thank you for the wonderful feedback! We’re thrilled our team could find the part, accommodate your inspection, and keep you informed at a reasonable price. Welcome to Yates Automotive—we look forward to seeing you again! [email protected]

- Yates Automotive
5
Google

I went for an inspection of my ‘94 f-350. It failed on four items. Joey explained the items and did not charge me for the inspection. I bought my front end parts and my friend Jose took care of my tie rods. Allen at Yates made me a new fuel line for my diesel. He got a part for my exhaust system and I did the work. They worked with me and saved me money. They were professional and courteous. I passed my inspection and happily paid my $20. Price was fair. I would go back in a heartbeat.

Robert, thank you for sharing this! We’re glad Joey and Allen could explain everything clearly, work with you, and help keep costs fair. Congratulations on passing your inspection—we appreciate your trust and look forward to seeing you again at Yates Automotive. [email protected]

- Yates Automotive
5
Google

Thanks for the great service in and out in a reasonable time for my safety and emissions testing on a Saturday.

Asuno, thank you! We’re glad we could provide efficient Saturday safety and emissions testing. We appreciate your kind words and look forward to welcoming you back to Yates Automotive. [email protected]

- Yates Automotive
5
Google

Great place to get your car inspected! They take appointments for both safety and emissions inspections and are dog friendly.

Matthew, thank you! We’re glad you appreciated our convenient safety and emissions appointments and dog-friendly atmosphere. We look forward to welcoming you back to Yates Automotive. Reach us at [email protected].

- Yates Automotive
5
Google

Great service

Thank you, Paul! We’re delighted you received great service from Yates Automotive. We appreciate your support and look forward to welcoming you back. Reach us anytime at [email protected].

- Yates Automotive
5
Google

Always reliable and fast service. They walked over to where my car was, jumped the battery, then drove it over and replaced it in a matter of minutes. And I got a free drink from 7-11 while I was waiting! Not cheap but you can always count on Yates to get everything straightened out.

Aaron, thank you! We’re delighted our team provided fast, reliable service and got your battery replaced so quickly. We appreciate your trust in Yates Automotive and look forward to helping again. Reach us at [email protected].

- Yates Automotive
5
Google

This is my second time here and it's always great experience. I drive for Lyft and you are required to do a safety inspection I am a Maryland resident but Virginia inspection is cheaper and Lyft accepts it so every time I come the experience is phenomenal. From the time I enter the building I'm greeted with warm smiles and friendly faces. The did the inspection of my vehicle a the this that didn't pass their mechanics are able to fix it. While I was there the service writer Will Blake made sure I was comfortable offered refreshments. While I was in the waiting room I noticed that the shop is clean. As a mechanic a clean shop indicates people that take pride in their work so it was a plus for me. I would recommend this shop to anyone seeking repair this shop on a whole takes pride in their work

Ricardo, thank you for your continued trust! We’re thrilled you consistently enjoy our friendly service, clean shop, and thorough inspections. We’ll be sure to share your kind words with Will Blake. We look forward to welcoming you back at Yates Automotive. [email protected]

- Yates Automotive
5
Google

Thank you for the 5-star rating, Ryan! Everyone at Yates Automotive truly appreciates it and looks forward to welcoming you back. Reach us anytime at [email protected].

- Yates Automotive
5
Google

Great experience as a customer at Yates Automotive ! If you live in the Alexandria area, you should give them a try for all your automotive needs !

Kellye, thank you for the wonderful recommendation! We’re delighted you had a great experience at Yates Automotive and appreciate your support. We look forward to welcoming you back. [email protected]

- Yates Automotive
5
Google

I was pleased to learn that Yates does inspections — got my state inspection done in under 4 hours, quick and convenient, got a call when it was all done and pickup was a breeze. Great service from kind folks. I’ll be coming back for as long as I’m in the Alexandria area.

Edwina, thank you! We’re glad our quick state inspection, timely call, and convenient pickup made things easy. We appreciate your kind words and look forward to welcoming you back at Yates Automotive. [email protected]

- Yates Automotive