Alexandria VA auto repair

Great service! Quick dependable, polite. Great crew always! Zan was great!

We have been loyal customers of Yates Auto since we moved to Alexandria and a neighbor highly recommended them. They have cared well for our older car, both with regular maintenance and when we’ve had bigger issues. They really care about service and their customers, and have provided smaller services at no cost (helping with tire pressure, key fobs, and a displaced body panel that a Yates auto body technician shifted back into place). Everyone who works there is helpful, patient with questions, and highly skilled, most recently Zan. When things have gone wrong with our car, I trust them with their diagnoses and repairs/replacements. They are what you want a neighborhood auto shop to be.

Zan and the staff at Yates Auto are very customer focused, I popped in because my tire was going flat because a shard of metal had ruptured the tire. I pulled in to get a patch, but the tire was unrepairable so they put my spare on complementary. I really appreciated the empathy and the care the staff took. I highly recommend if you have any automotive needs and live in the area please check these guys out!

After my last review I had the opportunity to speak with the wonderful owner Joey. He contacted me and we discussed my experience with his shop. He was very concerned and wanted to help and he apologized for what happened at his shop. I was very happy to hear from him, and I decided to return back to the shop and get my car fixed. Joey personally had my car picked up by Michael and I had a loaner car until mines was fixed. They did a great job fixing my car and I feel that I have a new friend and my Christmas Gift was Granted by Santa. If you need your car fixed, please go to Yates Automotive, they will take care of your car right. I will be bringing my car back for an oil change and a tune up very soon. Thanks A Lot Joey

I want to thank Zan and the Yates Automotive team for taking care of my recent car situation. Zan went above and beyond to not only assist, but to save me money. I always appreciate the honest and straightforward business style of Yates. They'll continue to get our business for both vehicles.

Good place. Fair prices and they have been quick on repairs when needed.

Good place. Fair prices and they have been quick on repairs when needed.

We took our car to three different places to get work done and were told by all three that they could not perform the work. We should have gone to Yates Automotive in the first place. The team researched what we needed and took the extra steps to solve the issue. We got the car back the same day! Yates is everything you want from a home-town, family-run business. Also a shout out to Yates Collision for fixing a dent that took specialized work and some creativity. The car looks perfect. While I am at it, we regularly use Yates carwash and occasionally use their detailing service. The only thing we do not use is the gas station, and only because we drive electric vehicles. Well done!!

Zan was incredibly helpful putting my new license plates on my car last week. His customer service was superb and I will be going back in the future. Thank you!!