Customer Reviews

5
Google

Zan and the staff at Yates Auto are very customer focused, I popped in because my tire was going flat because a shard of metal had ruptured the tire. I pulled in to get a patch, but the tire was unrepairable so they put my spare on complementary. I really appreciated the empathy and the care the staff took. I highly recommend if you have any automotive needs and live in the area please check these guys out!

Hi Daniel, thanks for your review! At Yates Automotive, we prioritize customer satisfaction and take pride in delivering top-notch service. We're glad we could help you with your tire and provide a temporary solution. Should you ever need any further assistance with your automotive needs, don't hesitate to reach out.

- Yates Automotive
5
Google

After my last review I had the opportunity to speak with the wonderful owner Joey. He contacted me and we discussed my experience with his shop. He was very concerned and wanted to help and he apologized for what happened at his shop. I was very happy to hear from him, and I decided to return back to the shop and get my car fixed. Joey personally had my car picked up by Michael and I had a loaner car until mines was fixed. They did a great job fixing my car and I feel that I have a new friend and my Christmas Gift was Granted by Santa. If you need your car fixed, please go to Yates Automotive, they will take care of your car right. I will be bringing my car back for an oil change and a tune up very soon. Thanks A Lot Joey

Dear Pineapple My kids, thank you for your fantastic review! We are delighted to hear that you had a positive experience at our shop. It is our goal to provide excellent customer service, and we are glad that Joey was able to address your concerns personally. We appreciate your trust in Yates Automotive and look forward to seeing you again for your car's maintenance needs. Please don't hesitate to reach out if you have any questions or require further assistance.

- Yates Automotive
5
Google

I want to thank Zan and the Yates Automotive team for taking care of my recent car situation. Zan went above and beyond to not only assist, but to save me money. I always appreciate the honest and straightforward business style of Yates. They'll continue to get our business for both vehicles.

Thank you William for choosing Yates Automotive! It's great to hear that Zan provided exceptional service and saved you money. We pride ourselves on being honest and straightforward, and we're thrilled to have your continued business. If you ever need anything, don't hesitate to reach out to us at [email protected].

- Yates Automotive
5
Google

Good place. Fair prices and they have been quick on repairs when needed.

Thank you for the 5-star review, BC! We're glad you had a great experience with us. If you ever need anything, don't hesitate to reach out. We're here to help!

- Yates Automotive
5
Google

Good place. Fair prices and they have been quick on repairs when needed.

Thank you for the 5-star review, BC! We're glad you had a great experience with us. If you ever need anything, don't hesitate to reach out. We're here to help!

- Yates Automotive
5
Google

We took our car to three different places to get work done and were told by all three that they could not perform the work. We should have gone to Yates Automotive in the first place. The team researched what we needed and took the extra steps to solve the issue. We got the car back the same day! Yates is everything you want from a home-town, family-run business. Also a shout out to Yates Collision for fixing a dent that took specialized work and some creativity. The car looks perfect. While I am at it, we regularly use Yates carwash and occasionally use their detailing service. The only thing we do not use is the gas station, and only because we drive electric vehicles. Well done!!

Dear Edmund, thank you for the enthusiastic feedback! We're glad you found us and experienced the service that sets us apart. It's wonderful to read your appreciation for our team's dedication and problem-solving approach. Your kind words mean a lot! Remember, for anything else related to your car, including carwash and detailing services, you can always reach us at [email protected]. Have a great day!

- Yates Automotive
5
Google

Zan was incredibly helpful putting my new license plates on my car last week. His customer service was superb and I will be going back in the future. Thank you!!

Hi Stephen! We're thrilled to hear about your positive experience with Zan. Thank you for your kind words and recommendation! If there's anything else we can help you with, please don't hesitate to contact us at [email protected]. We look forward to serving you again in the future!

- Yates Automotive
5
Google

Yates has been fantastic to work with-Zan especially. I went in and they prioritized my tire replacement so I could get to appointments and kid pick ups. Highly recommend and will be back. Trustworthy and kind!

Thank you for the kind words, ML! We're thrilled to hear about your fantastic experience with us, specifically with Zan. It's always our goal to provide exceptional service and prioritize our customers' needs. We look forward to your next visit! If you have any other feedback or questions, please don't hesitate to reach out to us at [email protected].

- Yates Automotive
5
Google

Excellent customer service. They had run out of state inspection stickers but called me to return when the stickers came in and immediately got my car in for inspection. Very much appreciated.

Thank you, Katherine, for choosing Yates Automotive. We're thrilled to know that you had a great experience with us. Our priority is to provide excellent customer service, and we're glad to hear that you appreciated our efforts in accommodating your inspection needs. If you have any further feedback or questions, please don't hesitate to reach out to us at [email protected].

- Yates Automotive
5
Google

Even though I arrived ahead of schedule, the team addressed my concern immediately when they could have told me to wait. I received the state inspection I needed for an affordable price. I highly recommend Yates! They get the job done.

Dear Jessica, thank you for trusting Yates Automotive with your state inspection. We value your time and prioritize our customers' needs. It's great to hear that our team addressed your concerns promptly and provided you with a quality service at an affordable price. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out to us at [email protected].

- Yates Automotive
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