hours:
Mon - Fri: 6:30 AM - 8:00 PM|Sat: 7:00 AM - 5:00 PM|Sun: 9:00 AM - 4:00 PM
Inspection hours:
Mon - Sat: 8:00 AM - 5:00 PM

Customer Reviews

5
Yelp

OK, let's get this out there...I Yelped Yate's Automotive earlier this year after they detailed my Volvo. I just picked up my wife's Lexus. SUPERB job! The SUV looks brand new. Once again, Aaron did our Signature Detail. Inside and out, every nook and cranny cleaned and waxed. Fantastic job and well worth the reasonable price. Sincere thanks - well done!!!

5
Yelp

Per usual, my service at Yates was excellent. If you want to have your car serviced at a clean, efficient facility with affable employees, look no further. They are the best.

5

I went to Yates for an emissions test. They were very knowledgeable about the process. They experienced high volume that day and offered me a free car wash and ride home until they were finished with my vehicle. Awesome customer service!

5
Yelp

Hands down, some of the absolute nicest people you'll ever meet. What I thought was a yearly inspection turned into a much bigger (and much more expensive!) ordeal. They couldn't have been more accommodating. And when my check engine light came on the same evening I picked it up, they were willing to fix it at no cost. A+ customer service! I'll definitely be back (but hopefully not too soon!)!

5
Yelp

I was trying to inspect my car required by the State of Virginia on the weekend and failed it. Alex did his best to repair my car on the same day and time and I was able to renew my sticker afterwords. Great customer service and people there are very helpful! It is also great that you can inspect your car on Saturday as they are open till 5 pm and that you get a free car wash if you get any repairs done!

5
Google

Wonderful Car Service & Repair

5
Yelp

I just took my 2008 Range Rover Sport to Yates. I used Yelp to select them and based my decision on 1) price and 2) their positive reviews. It was an excellent decision. Like most people, I've had horrible experiences with various car repair stations. The team at Yates could not have been more courteous, professional and informative. My car was ready exactly when they said, runs beautifully, and they even washed it. Best of all, they spared me any attempt to upsell other services, even though my 10yo car needed some additional things done. They simply informed me of a few items and left it at that. Any other shop would've made me say "no" 10 times before getting off the phone. These guys understand what it takes to make a customer happy. I will definitely be a return customer. John C.Alexandria

5
Yelp

I brought my 2008 VW Jetta into Yates after the check engine light came on earlier this week. They were able to quickly identify the issue, communicated clearly with me about the solution, and I didn't feel like they tried to upsell me at all. The customer service was great (I spoke mostly with Ken and John) and my car is running smoothly again. You can tell that they are committed to making you a repeat customer, and after seven years in the area, I now have a regular mechanic! Will definitely be back. Thanks, Ken and team!

Thanks so much for sharing your experience, Emma! We're happy to help and thrilled that we earned…Thanks so much for sharing your experience, Emma! We're happy to help and thrilled that we earned your trust and business. Thank you again.

- Yates Automotive
5
Google

Excellent customer service! I had taken my car in for intermittent problems with the clutch and start. They did a complete inspection and I was happy to learn my car was in great shape and safe to drive. They identified the possible issues which were not major at all. They also washed and vacuumed my car at no additional cost. Ken explained everything and eased my concerns about driving long distances. I will definitely go back for future service as needed.

Thank you so much for trusting us with your car, Lorraine. We're happy to hear that we were able to ease your mind about your car and to get in back in safe driving condition! Thank you for taking the time to share your experience and we're thrilled that we have earned your business.

- Yates Automotive
5
Yelp

A few weekends ago I took my car to Yates to get the oil and the windshield wipers changed. They were friendly and efficient, fit me in quickly, and did not try to sell anything else to me. I dropped the car off min-morning and had it back by about 1pm, so it also wasn't disruptive to the day at all. It was definitely a good experience and I will for sure come back.

We're so happy to hear we met your expectations and made the car maintenance as convenient and…We're so happy to hear we met your expectations and made the car maintenance as convenient and pain-free as possible. :) Thank you for your business and we look forward to seeing you again!

- Yates Automotive
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