Alexandria VA auto repair

The car was not ready on time due to the emissions check and the time it took getting the car back.That also meant there was no time for a wash, which would have been nice.The staff was very courteous and aware of the delay, a car wash was promised at a later date - but how do you just drop in? Seems like it be easy enough to give a card/coupon/something so that the staff know you are not making it up.I enjoy the neighborhood feel and service and will be back.

I have been sending my cars for service at Yates Automotive for over 30 years and have never had even close to a bad experience. The owner, Jason Yates, and his staff always strive for the best customer service and are always seeking ways to bring down the cost of repairs without compromising the quality of service. I would recommend Yates Automotive to anyone. They are a first rate automotive repair shop.

I like that Yates looked at my car without an appointment. I took it in to examine a nail in one of my tires. They came back and told me that two of my tires were too worn to be driven. I had not noticed that. I wish I had seen the old tires, but in the interest of time I went ahead and had Yates do the repair. Had to spend a lot more than I had expected (tire repair vs. 2 new tires), but I guess best to do it to keep the car safe. They completed the repairs and stayed open shortly after 5 pm so I could pick up my car that day.

I have always been very pleased with my service at Yates. The staff are always knowledgable, professional, accommmodating, and friendly. I'll always bring my car back to Yates for servicing. When you change your brand of gas I'll always buy my gas there as well.

Jon and the guys here are great! Always knowledgeable and quick with repairs. Have used them on several occasions. They have never let me down! Thanks Yates family!ChrisR&M Electric

We love Yates, they are efficient and always do a phenomenal job. We have used them for everything from car detailing, car repairs and state inspections. They are always courteous and helpful!

Highly recommend Yates. These guys don't stay in business by overcharging you for their services. They truly care about repeat business and go above expectations. I've taken my car in several times for different services and the bill always come back lower than expected defying the age-old stereotype.

I can't thank Jon and the rest of the guys at Yates enough for keeping my '99 SUV rolling. Yates was recommended to me two years ago by someone who has lived in the area for years, and I'm so grateful that they did! Jon and the guys always assess the problem in a timely manner, call me (and my dad) with estimates and recommendations before doing any work, and have it ready within a day a half! They've offered me rides to work and loaner cars. They also call to check in on a repair to make sure that it's been fixed to my satisfaction. They're honest and they take the time to explain everything. I've gone to Yates for brake work, a tailpipe replacement, a check engine light, and an oil change. As a young professional trying to make it work on a budget and with a car that has 201,000+ miles, I can't be more thankful to have this shop close by.

My family has been a customer of Yates Automotive for almost 50 years - even before I could drive. The Yates family has always been honest and provided the best possible customer service. And on top of the great service they provide, I am so thankful for all the amazing contributions they make to the community and to local non-profits.

My family has been a customer of Yates Automotive for almost 50 years - even before I could drive. The Yates family has always been honest and provided the best possible customer service. And on top of the great service they provide, I am so thankful for all the amazing contributions they make to the community and to local non-profits.