hours:
Mon - Fri: 6:30 AM - 8:00 PM|Sat: 7:30 AM - 5:00 PM|Sun: 9:00 AM - 4:00 PM
Inspection hours:
MON - FRI: 8:00 AM - 5:00 PM|1ST & 3RD SAT: 9:00 AM - 3:00 PM

Customer Reviews

5
DemandForce

It was easy to schedule my appointment online and the service provided at the location was courteous and efficient.

5
Yelp

First class operation! I have had auto repairs and auto detailing done and both exceeded expectations with an outstanding job.

5
Yelp

Best automotive shop in Alexandria! Mike was kind enough to help with a minor issue in my under carriage and had me on my way in minutes. Best customer service

5
DemandForce

Car still " hiccuping" after major repair which included mention of this issue. I returned today and had, Dustin, the tech who worked on my car ride with me for a bit. He was very informative and concerned. I was instructed to drop off my car Sunday night for Dustin to check first thing Monday morning to check issue. For now I can say your staff is responsive and concernened. I hope I wil have more to follow up with on Monday. We've been coming to Yates for years so I think that speaks for itself! They are honorable and efficient. Thank you!

4
DemandForce

Yates Automotive was convenient. Customer service is always first.

5
Yelp

These guys are awesome. I brought my new-to-me but very old pickup truck to them when I discovered the reason it was running rough was the previous owner had snapped off a spark plug (if you've ever worked on an old car, you know this is a nightmare scenario). It was rusted in, and I knew I didn't have the skill to get it out, despite years of experience working on cars. I knew I needed skilled pros, and the guys at Yates came to the rescue, big time. The mechanic, Jeff, who worked on my truck has 43 years of experience and counting, and it showed, as he applied his true mastery to get the spark plug out, which though it seems simple, was actually a nearly impossible task. He and Yates saved me thousands of dollars, because my only other option was to pull off the entire intake and cylinder head to fix it. They easily could have said it couldn't be done, and charged me for a much bigger job. These guys are skilled, honest, family owned--a rare breed of a truly neighborhood mechanic shop where you know you can get good and honest work done. They certainly earned my loyalty, and will earn yours, too.

Thank you so much for taking the time to write such a detailed review, Geoffrey. We're so happy to…Thank you so much for taking the time to write such a detailed review, Geoffrey. We're so happy to hear we earned your trust and we'll be sure to pass your kind words on to Jeff. So thrilled we could save you some money and a lot of stress too. Thanks again!

- Yates Automotive
5
DemandForce

Really awesome work on identifying the problem; I love that you took the time to test and test and troubleshoot and get to the bottom of the issues. The loaner car was a brilliant stroke of help, and I really trust you guys to make things good every time the car goes wrong! You're gonna love this -- two days after I picked up the car from you, my left headlamp went out. I was so mad at my old car -- it must have wanted to see you guys again! I changed the bulb myself, cause it just was not gonna get to see you guys again so quick! But worry not, anything else more serious, I'm giving you a call right away! Thank you so much!

5
Yelp

John Yates is a class act. Had an issue with Price for something and he handled professionally. Quick service as well.Yates will have my family's business from now on. Highly recommend going here.

Thanks for taking the time to recommend us, Jon. Thrilled to hear we earned your and your family's…Thanks for taking the time to recommend us, Jon. Thrilled to hear we earned your and your family's business!

- Yates Automotive
5
DemandForce

It was so fast and convenient to have my car serviced especially with the ride to work! Thanks so much!

5
DemandForce

As always, the staff are incredibly professional. I trust them to take good care of my car without breaking my bank account.

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