Customer Reviews

5
Google

5
Google

5
Google

Thank you for the fantastic 5-star rating, Miguel! We are delighted to hear about your positive experience. If you have any further feedback or questions, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again in the future!

- Yates Automotive
5
Google

Elleni provided great customer service service

Thank you for your kind words, Mark! We're glad you had a great experience with Elleni. If there's anything else we can do for you, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again in the future!

- Yates Automotive
5
Google

Yates provides great service. I scheduled my state inspection test and a complete detail service. Dropped my truck off, was offered a ride home, and got a call later that day when everything was done. Easy peasy. The people there are professional, courteous and helpful. I have used them to service our vehicles for years, and they remain at the top of their game.

Thank you, Grace, for taking the time to share your experience! Providing top-notch service to our customers is our primary goal, so we're thrilled to hear that we exceeded your expectations. Your continued trust and loyalty mean the world to us. If you ever need any further assistance, please don't hesitate to reach out.

- Yates Automotive
5
Google

Yates is the best. Quick and efficient service. Joe was great and helped me in a pinch!

Dear Andre, thank you for your glowing review! We are thrilled to hear that you had a fantastic experience at Yates Automotive. Our team takes pride in providing top-notch customer service and ensuring a quick and efficient service. We will make sure to pass along your kind words to Joe. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing Yates Automotive!

- Yates Automotive
5
Google

Dear Chris, thank you for your five-star rating! We're delighted that you had a great experience with us here at Yates Automotive. If you have any further questions or need any assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

- Yates Automotive
5
Google

Yatea provided outstanding service and efficent time for a short notice vehicle inspection. I drove 2 hours to Yates as i came from MD took my Chevy Suburban in for inspection even though they were busy i found Yates very organization with an efficient tracking system. Yates great they kept me informed. The treatment was great and my vehicle wss completed in a timely matter. The price was as expected fair. I homestly go back to Yates next year for their service and professionalism.

Thank you, William, for the 5-star review! We're delighted to hear that you had an exceptional experience at Yates. Our team strives to provide efficient and organized service, while keeping our customers informed every step of the way. We appreciate your kind words about our professionalism and fair pricing. We look forward to serving you again next year! If you have any additional feedback, please feel free to reach out to us at [email protected].

- Yates Automotive
5
Google

I always have a great experience here, whether I’m coming in for an oil change or any other service. I prefer Yates over big-name dealerships or car services - there’s a level of care and attention you just don’t get elsewhere. Yates are knowledgeable, honest, and genuinely care about their customers. Highly recommend!

Hi Anna, thank you for your kind words about your experiences at Yates Automotive! Our team takes pride in providing exceptional service and giving our customers the care and attention they deserve. We're here for any of your automotive needs, big or small. Just give us a call or email us at [email protected] to schedule your next visit!

- Yates Automotive
5
Google

I needed an emission test. I came too late in the day to get on the schedule. I have been ill and haven’t gotten a chance to go to the station. I am scheduled for a procedure and may not be able to come back for some time. Eddie overheard me talking and took my car back immediately He returned my car in 6 minutes. I could not believe my luck. Eddie was personable and kind. Everyone at Yates are always kind and efficient. Thanks guys!!!

Dear Brenda, we are delighted to hear about your positive experience with us! We always strive to provide efficient and exceptional service to all our customers. If you have any further questions or need assistance, please feel free to reach out to us at [email protected]. Thank you for choosing Yates Automotive!

- Yates Automotive
Yates Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Yates Automotive (703) 683-5300 if you have any issues in accessing any area of our website.