Customer Reviews

5
Google

I’ve had my car serviced at Yates several times and it’s a great experience each time. They are very friendly, professional, quick and do a great job. Would recommend them to anyone in the area

Joey, thank you for your continued trust! We’re thrilled our friendly, professional team consistently provides quick, quality service. We truly appreciate your recommendation and look forward to welcoming you back. Reach us anytime at [email protected].

- Yates Automotive
5
Google

Great service. Professional and knowledgeable staff. Highly dependable and trustworthy.

Joseph, thank you for the wonderful review! We’re delighted you found our team professional, knowledgeable, dependable, and trustworthy. We truly appreciate your support and look forward to welcoming you back to Yates Automotive. [email protected]

- Yates Automotive
5
Google

We have been customers of Yates for decades now. Not only are they wonderful at taking care of our cars, but they have the absolute nicest team. They always greet you with a smile, take care of things efficiently, and communicate thoroughly. Always very fair pricing as well. Today, I had the pleasure of working with Will for the safety inspection for one of our cars. As usual, it was 100%. Another great service experience at Yates!

Jill, thank you for your decades of trust! We’re delighted Will and our team delivered another efficient, thorough, and friendly experience, with fair pricing. We truly appreciate your loyalty and look forward to welcoming you back. [email protected]

- Yates Automotive
5
Google

So helpful - put air in tires, checked under the hood.

Leigh, thank you! We’re glad our team could help with your tires and check under the hood. We appreciate your kind words and look forward to welcoming you back to Yates Automotive. Reach us at [email protected].

- Yates Automotive
5
Google

Such a great experience! The employees were pleasant and helpful. Thought it would take longer but far quicker than expected. Also, this location is near the metro so traveling to DC to kill time is great!

Dominique, thank you! We’re delighted our pleasant, helpful team exceeded expectations on timing, and that our metro-accessible location made your visit convenient. We look forward to welcoming you back to Yates Automotive. Reach us at [email protected].

- Yates Automotive
5
Google

10/10 customer service the way it used to be and should be. Polite, courteous and kind. Everyone was nice and seems happy working there. Service was excellent

Jill, thank you for the wonderful feedback! We’re thrilled our polite, courteous team and excellent service made such a strong impression. We truly appreciate your support and look forward to welcoming you back to Yates Automotive. Reach us at [email protected].

- Yates Automotive
5
Google

Family owned, exceptional service, kind people

Janet, thank you for sharing your positive review! We take pride in providing exceptional service to all our customers. Our family-owned business is dedicated to ensuring a pleasant experience with kind and knowledgeable staff. Should you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

- Yates Automotive
5
Google

Great service on emissions inspection!

Thank you, Gant, for the 5-star review! We're thrilled to hear you had a great experience with us at Yates Automotive. If there's anything else we can do for you, please don't hesitate to reach out to us at [email protected]. We're here to help!

- Yates Automotive
5
Google

We are new to the area and needed our car inspected and emissions tested for registration. We saw the good reviews on Yates Auto and figured we would give them a try. I was very impressed with how we were welcomed, the professionalism of the people, the communication during the process and the follow up afterwards. I would highly recommend them and plan to use them again in the future.

Hi Tom! Thank you for the kind words and 5-star rating! We are thrilled to hear that you had a great experience at Yates Auto. We aim to provide exceptional service and make the process as easy as possible for our customers. We look forward to helping you again in the future! If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected].

- Yates Automotive
5
Google

They did an exterior detail for me and it was done very well! Highly recommend!

Thank you, Will, for recommending us! We take pride in our attention to detail. If you have any questions or need anything else, please feel free to reach out to us at [email protected].

- Yates Automotive
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