Yes, it costs a little (or a lot) more to take your car here, but I believe the personal, friendly service they provide, and the fact that they're super nice and appear trustworthy, makes the additional expense worth it. It's easy to drop your car off here and then hop on the Braddock Road Metro (a short walk away); then you come back via Metro at the end of the day to pick up your car. These guys treat you with respect and consideration, whether you drive a Honda Civic or a Lexus. As I have heard someone put it once, they are the "Nordstrom" of auto service in the area-- amazing customer service, but don't come here expecting to get the lowest price repair. If you want the cheapest possible cost, avoid this place, but if you don't know much about car repair and want a reliable place you can trust, you could do far worse than to patronize this establishment.